General Terms and Conditions (GTC) & Terms of Use

As of January 1, 2025

preamble

This website is operated by Cyseekinbike (hereinafter "we," "us," or "our"). Throughout the site, these terms refer to QIHAO TECHNOLOGY HONG KONG LIMITED . We offer this website, including all information, tools, and services, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or making a purchase from us, you are using our "service" and agree to the following terms and conditions ("Terms," ​​"Terms of Use"). These Terms apply to all users of the website, including but not limited to visitors, merchants, customers, and content creators.

SECTION 1 - Online Shop Terms and Conditions

By agreeing to these Terms and Conditions, you confirm that you are of legal age in your country of residence. You may not use our products for illegal or unauthorized purposes. Any violation of these terms will result in the immediate termination of your services.

SECTION 2 - General Terms and Conditions

We reserve the right to refuse service at any time and for any reason. You understand that your content (excluding credit card information) may be transmitted unencrypted. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, copy, sell or exploit any part of the service without our express written permission.

SECTION 3 - Accuracy and timeliness of the information

We accept no responsibility if information on this page is inaccurate, incomplete, or outdated. The material on this page is for general information purposes only. Any reliance on the material on this page is at your own risk.

SECTION 4 - Changes to Performance and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service (or any part thereof) at any time. We are not liable to you or any third party for any modifications, price changes, suspensions, or discontinuance of the service.

SECTION 5 - Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our return policy .

We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that the color display on your computer monitor will be correct.

SECTION 6 - Accuracy of Invoice and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel order quantities per person, per household, or per order. If we make a change to or cancel an order, we will attempt to notify you via the email address or phone number you provided.

SECTION 7 - Optional Third-Party Tools

We may provide you with access to third-party tools that we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available" without any warranties.

SECTION 8 - Third-party links

Certain content, products, and services available through our service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of these third-party materials or websites and assume no liability for them.

SECTION 9 - User Comments and Feedback

By sending us certain submissions (e.g., competition entries) or creative ideas, you agree that we may edit, copy, publish, and distribute them at any time without restriction. We are under no obligation to treat comments confidentially or to pay any compensation for them.

SECTION 10 - Personal Information

Your transmission of personal information via the shop is subject to our privacy policy .

SECTION 11 - Errors, Inaccuracies and Omissions

Occasionally, our website may contain information that includes typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, and availability. We reserve the right to correct errors and change information at any time without prior notice.

SECTION 12 - Prohibited Uses

In addition to other prohibitions, you are prohibited from using the site or its content: (a) for unlawful purposes; (b) to solicit others to engage in unlawful activities; (c) to violate international or local regulations; (d) to infringe our intellectual property rights; (e) to transmit false or misleading information.

SECTION 13 - Warranty Disclaimer & Limitation of Liability

We do not guarantee that the use of our service will be uninterrupted or error-free. Use of the service is at your own risk.

In no event shall QIHAO TECHNOLOGY HONG KONG LIMITED , our directors, officers or employees be liable for any direct, indirect or consequential damages of any kind (including lost profits) arising from your use of the service, unless required by law (e.g., in cases of intent or gross negligence).

SECTION 14 - Applicable Law & Jurisdiction

These Terms of Use and any separate agreements by which we provide services to you are governed by and construed in accordance with the laws of Hong Kong .

Note for EU consumers: Mandatory provisions of the consumer protection law of the country in which you have your habitual residence remain unaffected.

SECTION 15 - Online Dispute Resolution (ODR)

The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr/ . We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

SECTION 16 - Contact Information

Please direct any questions regarding the terms of use to us at:

Email: support@cyseekinbike.com
Telephone: (+852) 6488 8513
Company Name: QIHAO TECHNOLOGY HONG KONG LIMITED
Address: UNIT 9 ON 1/F, THE CLOUD 111, TUNG CHAU ST, TAI KOK TSUI, HONG KONG