We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data in accordance with the General Data Protection Regulation (GDPR).

We do not sell, rent or trade any personal data (especially contact details) to third parties.

1. Data Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

QIHAO TECHNOLOGY HONG KONG LIMITED
UNIT 9 ON 1/F, THE CLOUD 111, TUNG CHAU ST
TAI KOK TSUI, HONG KONG
Email: support@cyseekinbike.com
Telephone: (+852) 6488 8513

2. Hosting by Shopify

Our shop is hosted on the platform of Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada ("Shopify"). Your data is stored on Shopify's servers.

Since Shopify is based in Canada (a third country), an adequate level of data protection is ensured by an adequacy decision of the EU Commission. In addition, Shopify uses standard contractual clauses to guarantee the security of your data when transferred to countries outside the EU.

3. Access data and hosting

You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.

This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our services. This serves our legitimate interests, which, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR, override any conflicting interests, in ensuring the correct presentation of our services.

4. Data collection and use for contract processing

We collect personal data when you voluntarily provide it to us in connection with your order or when contacting us (e.g., via contact form or email). Required fields are marked as such, as we absolutely need this data for contract processing or to handle your inquiry (Art. 6 para. 1 lit. b GDPR).

We store and use the data you provide (name, address, email, telephone number, payment information) for contract processing and handling your inquiries. After complete contract fulfillment, your data will be restricted from further use and deleted after the statutory retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data.

5. Data transfer for contract fulfillment (shipping & payment)

5.1 Shipping service provider

For the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we will forward your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Our partners include, among others:

• DHL / Deutsche Post
• DPD / GLS
• FedEx / UPS

5.2 Payment service providers

Depending on which payment service provider you select during the ordering process, we will forward the payment data collected for this purpose to the credit institution commissioned with processing the payment and, if applicable, to payment service providers commissioned by us, or to the selected payment service. The legal basis for the transfer of data is Art. 6 para. 1 sentence 1 lit. b GDPR.

PayPal: When paying via PayPal, we will forward your payment details to PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg.

6. Email newsletters and advertising

When you subscribe to our newsletter, we use the data required for this purpose or data you have separately provided to send you our email newsletter regularly based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time, either by sending a message to the contact details provided below or by using the unsubscribe link in the newsletter.

7. Cookies and web analytics (Google Analytics)

To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies. This serves to protect our legitimate interests, which outweigh your interests, in an optimized presentation of our offer in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR.

Google Analytics: This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. Google Analytics uses methods that enable analysis of your website usage (cookies). The information automatically collected about your use of this website is generally transmitted to and stored on a Google server in the USA. By activating IP anonymization on this website, your IP address will be shortened within the member states of the European Union before transmission.

8. Data security (SSL encryption)

During your visit to our website, we use the widely used SSL (Secure Socket Layer) protocol in conjunction with the highest level of encryption supported by your browser. You can recognize this by the padlock icon displayed in your browser's status bar and the address bar beginning with "https://".

9. Data subject rights and contact options

As an affected party, you have the following rights:

• According to Article 15 GDPR, you have the right to request information about your personal data processed by us;
• In accordance with Article 16 GDPR, you have the right to request the immediate rectification of inaccurate personal data or the completion of incomplete personal data stored by us;
• According to Article 17 GDPR, you have the right to request the deletion of your personal data stored by us;
• According to Article 18 GDPR, you have the right to request the restriction of the processing of your personal data;
• According to Article 20 GDPR, you have the right to receive your personal data in a structured, commonly used and machine-readable format;
• According to Article 77 GDPR, you have the right to lodge a complaint with a supervisory authority.

For questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as for the revocation of granted consent, please contact us directly:

QIHAO TECHNOLOGY HONG KONG LIMITED
Email: support@cyseekinbike.com