We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data in accordance with the General Data Protection Regulation (GDPR).

We do not sell, rent, or trade any personal data (especially no contact details) to third parties.

1. Controller for Data Processing

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

QIHAO TECHNOLOGY HONG KONG LIMITED
UNIT 9 ON 1/F, THE CLOUD 111, TUNG CHAU ST
TAI KOK TSUI, HONG KONG
Email: support@cyseekinbike.com
Phone: (+852) 56212185

2. Hosting by Shopify

Our shop is hosted on the platform of Shopify Inc., 151 O’Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada (“Shopify”). Your data is stored on Shopify’s servers.

Since Shopify is based in Canada (a third country), an adequate level of data protection is ensured by an adequacy decision of the EU Commission. Additionally, Shopify uses standard contractual clauses to guarantee the security of your data when transferred to countries outside the EU.

3. Access Data and Hosting

You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of access, amount of data transferred, and the requesting provider (access data) and documents the access.

This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the site and improving our offer. This serves, according to Art. 6 para. 1 sentence 1 lit. f GDPR, to safeguard our overriding legitimate interests in the correct presentation of our offer within the framework of a balancing of interests.

4. Data Collection and Use for Contract Processing

We collect personal data when you voluntarily provide it to us in the context of your order or when contacting us (e.g., via contact form or email). Mandatory fields are marked as such because we need the data in these cases to process the contract or handle your inquiry (Art. 6 para. 1 lit. b GDPR).

We store and use the data you provide (name, address, email, phone number, payment information) for contract processing and handling your inquiries. After the contract has been fully processed, your data will be restricted for further use and deleted after the expiration of tax and commercial retention periods, unless you have expressly consented to further use of your data.

5. Data Transfer for Contract Fulfillment (Shipping & Payment)

5.1 Shipping Providers

For contract fulfillment according to Art. 6 para. 1 sentence 1 lit. b GDPR, we pass your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Our partners include:

• DHL / Deutsche Post
• DPD / GLS
• FedEx / UPS

5.2 Payment Service Providers

Depending on which payment service provider you select during the ordering process, we pass the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. The legal basis for the data transfer is Art. 6 para. 1 sentence 1 lit. b GDPR.

PayPal: When paying via PayPal, we pass your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

6. Email Newsletter and Advertising

If you sign up for our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a designated link in the newsletter.

7. Cookies and Web Analytics (Google Analytics)

To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies. This serves to safeguard our overriding legitimate interests in an optimized presentation of our offer according to Art. 6 para. 1 sentence 1 lit. f GDPR within the framework of a balancing of interests.

Google Analytics: This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. Google Analytics uses methods that allow analysis of your use of the website (cookies). The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union.

8. Data Security (SSL Encryption)

We use the widespread SSL procedure (Secure Socket Layer) in connection with the highest level of encryption supported by your browser during your visit to the website. You can recognize this by the lock symbol displayed in the status bar of your browser and the address line beginning with “https://”.

9. Data Subject Rights and Contact Options

As a data subject, you have the following rights:

• According to Art. 15 GDPR, the right to request information about your personal data processed by us;
• According to Art. 16 GDPR, the right to request immediate correction of incorrect or completion of your personal data stored with us;
• According to Art. 17 GDPR, the right to request deletion of your personal data stored with us;
• According to Art. 18 GDPR, the right to request restriction of the processing of your personal data;
• According to Art. 20 GDPR, the right to receive your personal data in a structured, common, and machine-readable format;
• According to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority.

If you have questions about the collection, processing, or use of your personal data, requests for information, correction, restriction, or deletion of data, or revocation of given consents, please contact us directly:

QIHAO TECHNOLOGY HONG KONG LIMITED
Email: support@cyseekinbike.com